Next is Now: How human behaviour is changing and what this means for the customers of financial services today.

Human behaviour is changing at an unprecedented rate and financial service businesses are struggling to respond effectively. EY and NETSOL Technologies bring the latest thinking and cutting-edge research into human behaviour to the International Asset Finance Network to consider the implications of these changes. 

• Human Behaviour in a Post Covid-19 World
• What it Means to be Financially Vulnerable 
• What can behavioural science teach us?
• Implications for asset finance companies

The session will feature research undertaken during COVID-19 lockdown with both financial services businesses and their customers as well as reflections on what it means to step into the shoes of a vulnerable customer.

In-depth insights

70 minutes

- Expert panel

- Adam Goodacre, business application and robotic automation development manager, Volkswagen Financial Services

This focused session will look at Robotic Process Automation and how it can transform equipment and auto finance operations.

It provides a detailed understanding of the concept of RPA and looks at how it can be used to benefit asset finance companies.

RPA provides rules based processing of repetitive functions so they can be automated to allow employees to move onto higher value tasks.

This includes exclusive case studies, looking at how leading companies in the industry have introduced the technology and how it has benefitted their businesses.

• Learn how Volkswagen Financial Services has automated manual processes using robotic process automation (RPA).
• Understand when to use RPA rather than developing new digital processes from VIP Apps Consulting, business process specialists for the asset finance industry.
• Insights on hyperautomation from RPA platform provider UI Path
• Practical advice from practitioners on how and when to apply RPA

The event also includes an extensive resource list of downloable insights, including how CIOs can redefine IT priorities and how to start your RPA and innovation journey.

Join co-founders of International Asset Finance Network Brian Rogerson and Edward Peck to discuss the outlook for auto and equipment finance industry as the UK starts to ease the lock-down.

Session framework

Effect of government regulation

•  Auto - FCA payment holidays; PCP balloon payments; scrappage and other future schemes
• Equipment –BBLs and CIBIL

Economic timelines

• End of lockdown June/July 2020
• End of furlough November 2020
• Potential resurgence of COVID-19 Autumn/Winter 2020/2021
• New year BREXIT transition end
• Repayment scheme interest payment holidays end June 2021

Sectoral demand 

• Auto demand affected by reduced appetite for public transport appetite, unemployment and potential for permanent structural changes from homeworking and increased focus on environment
• Effect of COVID-19 on niche funders, and dead cat bounce – funding investment in businesses for PPE and screens etc.
• Demand generation offers and impact on margins

Appetite of funders

• Competition for capital for auto captives versus investment in BEVs
• ABS/Block funders appetite to lend; technical defaults leading to liquidity shortages and higher cost of capital
• Future of block funding

Industry consolidation

• Which lenders will survive and which will go
• Lender risk appetite post funding
• Broker impact

Post Covid-19 landscape

• New scorecards to reflect new risks
• Real time data and early warning indicators

First shown May 14, 2020

120 minutes

In the second in a series of online seminars on the challenges facing the asset finance industry during the Coronavirus crisis, industry experts provide critical guidance on the key issue of Operations and Forbearance.

Experts provide their analysis on planning a return to market, while there is also expert insight on how regulators are expecting organisations to treat their good and bad customers through to bounce-back.

Expert witnesses

• Melanie Chell, partner and head of asset finance, Shoosmiths
• Adrian Dally, head of motor finance, Finance & Leasing Association
• Colin Fleischmann, group director, White Clarke Group
• Simon Harris, partner, AVANTALION Consulting Germany
• Peter Landers, director, strategic partnerships, MotoNovo Finance
• John Rees, global head of sales and marketing, Societe Generale Equipment Finance
• Rohan De Souza, global head of auto finance, Genpact

“I want to thank delegates for your very positive comments on our first session we ran and to thank you all for the care and attention you have taken in your requests to tell us what you want to know.” Edward Peck, chief executive officer, International Asset Finance Network Online

Responding to the Coronavirus crisis

First shown May 5

90 minutes

In the first in a series of International Asset Finance Network Online special seminars on the COVID-19 crisis, IAFN CEO Edward Peck led discussions to look at the "brave new world" facing the industry.

With UK car sales collapsing and the country in lockdown, this session looks at the challenges ahead and how the industry could adapt to them.

Keynote speaker

• Stephen Sklaroff, former director general, Finance and Leasing Association

Expert witnesses

•  Simon Goldie, head of asset finance at the Finance and Leasing Association
• Richard Knubben, deputy director general of Leaseurope and Eurofinas
• Colin Fleischmann, group director, White Clarke Group

Viewpoint

• Jonathan Andrew, chief operating officer, PEAC Finance

“Over the next few weeks as our conference series unfolds, we intend to progressively change by building in more interaction and giving you more control of the way the conference progresses. We want to know what you want to know.” Edward Peck, chief executive officer, International Asset Finance Network Online